Terms and Conditions

Comfortable closed toe shoes are strongly recommended. Smoking and alcohol consumption are prohibited on coaches. All prices are in Australian dollars inclusive of GST and are subject to change. Minimum passenger numbers may apply. We reserve the right to cancel or amend tours, substitute vehicles, or utilise associated tour operators as required. Southern Crush will always endeavour to safeguard your experience however we will not accept responsibility for additional costs incurred by passengers due to delays caused by unforeseen circumstances such as, but not limited to, road closures, and traffic. Southern Crush takes no responsibility for lost, stolen, or damaged property and strongly recommends and assumes that all travellers are covered by a comprehensive travel insurance policy. We reserve the right to refuse service and or carriage to passengers who become abusive to other passengers or our guides in any way or for any reason deemed in the best interest of other passengers. The guide also has the authority to refuse passengers to enter a winery should they believe that the passenger is excessively intoxicated.

Refund policy

There will be no refunds for bad weather. If for some reason you must cancel your tour with us then a processing fee of $22 applies to all cancellations. Refunds will then be issued as follows. If more than 10 days notice is received a full refund less the processing fee will be given. If between 2 and 10 days notice is received then 50% of total booking plus the processing fee will be charged. Any tours cancelled less than 24 hours before 8:00am on departure morning will incur a 100% cancellation fee, but may reschedule their tour once at no additional charge and subject to availability if they so choose.

Please Note: For group bookings, pricing and refund policies may vary so please contact Southern Crush directly for further details.